Mistake #1
0 / 5, High risk
Oversimplifying or overcomplicating the implementation
- Create a customization decision log, record the business justification for every custom configuration.
- Run a standard-versus-custom review, challenge every decision to deviate from Workday best practice.
- Establish configuration guardrails, set rules for when customization is allowed and when it is not.
Both failure modes cost the same thing. Oversimplify and you inherit a system that cannot carry your actual operating model; over-engineer it and every future release has to be tested against decisions nobody can now justify. The work is finding the line deliberately rather than discovering it after go-live.
